Frequently Asked Questions
Your address is now Newport News. I thought you were in Williamsburg!
I was until July, 2022. I did massage therapy in Hampton from 2008-2016, and after that in Williamsburg. I worked in Williamsburg, teaching yoga and providing massage and lymphatic care, from 2003 until 2022. Serving both geographic locations was wonderful, until it wasn’t. After 19 years of commuting to Williamsburg to teach yoga and do massage and lymph drainage, I just couldn’t anymore.
After a few months off to contemplate my next step, I partnered with my dear friend and colleague, Gloria Henderson, at her business in Newport News. Working out of Soulful Journey allows me to stay involved in the work I love, and bonus! It’s only a 20-minute drive from my home. I’m blessed to have this partnership with Gloria.
Closing my Williamsburg office was hard…until it wasn’t. Nicole Lehr, the lovely and talented owner of Purity Spa and Wellness in Williamsburg, came to my rescue! She sent 3 of her massage therapists to train in manual lymphatic drainage, so my Williamsburg clients are well cared for. If you’re checking out my website and live in Williamsburg, please check out Purity Spa and Wellness at purityspaandwellness.com. I love the fact that they offer weekend hours and online booking! I go there for pedicures, facials, massages, and lymph drainage. They are fabulous. Full stop.
Are there any medical conditions that would make massage or bodywork inadvisable?
Yes. That’s why you’ll fill out a detailed intake form prior to your session. It is very important that you inform your massage therapist of any health problems or medications you are taking. If under a doctor’s care, it is advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required. And all information, whether communicated in writing or verbally to your therapist, is kept strictly confidential.
Do You Accept Insurance for Massage or Lymphatic work?
Here in VA, massage therapists are not affiliated with any provider group, and therefore are unable to submit to insurance. However, we are happy to provide a receipt for your visit which you can then submit to your insurance company or Flexible Spending Account (FSA). Insurance companies and FSAs that do reimburse typically require a medical diagnosis. If you have a diagnosis code from your physician we will include it, along with our treatment codes, on the receipt we provide. If required, we are happy to provide treatment notes and payment history for your personal records. We will communicate directly with your insurer at their request only. If you call your insurance company to inquire about coverage, please be clear that you are receiving massage therapy services, not physical therapy. This policy applies to massage therapy as well as lymphatic drainage massage.
Our services are usually an expense allowed for medical savings accounts and flexible spending accounts.
I just had reconstructive surgery for health purposes as recommended by a physician. Will you do lymphatic work for me?
Yes, if the work has been cleared by your physician and you are in good health and compliant with post-operative instructions.
I just had elective reconstructive surgery. Will you do lymphatic work for me?
I am not accepting elective plastic surgery clients at this time.
I’m detoxing and have been told that my lymph movement is sluggish. Will manual lymphatic drainage help with that?
Unlike the vascular system that utilizes the heart to circulate blood throughout the body, the lymphatic system does not have a dedicated pump. Instead, it relies on skeletal muscle contraction, breathing, and exercise for movement. And yes, MLD is a great way to move lymph.
I have limited mobility. Will you come to my home for lymphatic work?
Yes, depending on your location and diagnosis.
I was just diagnosed with Lymphedema and/or Lipedema. Can you help me choose a garment? What do I need to do for self-care?
As a Certified Lymphedema Therapist (CLT), I can absolutely give suggestions about garments, compression pumps, daily self-care routines, and more. You might start by reviewing the resources found on my resource page.
What should I do during the massage or bodywork session?
Just chill, little grasshopper! Many people simply close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the technique you are receiving, feel free to ask.
I only want focused massage work, like on my back or shoulders or hips and thighs. Do you do that?
This is what I do, most of the time. Clients want focused work on where they hurt, and so that’s what I do.
Do you charge extra for aromatherapy, hot towels, or hot stones?
Uh, nooooooooo. In our industry that’s called an upcharge. These niceties are just part of the fully customized, fabulous massage therapy experience that I’m known for. (Feel free to read my Google reviews. Blush). I don’t upcharge anything. $10 for a drop or two of essential oil? Who does that? Not me.
You’re very hard to book with. Why is that?
After 16 years of doing massage and lymphatic work, I’ve built a loyal clientele who make my job feel like a day at Disneyland. I work a limited number of days each week so that I can do my job well and take good care of myself.