Frequently Asked Questions

Here in VA, massage therapists are not affiliated with any provider group, and therefore are unable to submit to your insurance company or Flexible Spending Account (FSA). Insurance companies and FSAs that do reimburse typically require a medical diagnosis. If you have a diagnosis code from your physician we will include it, along with our treatment codes, on the receipt we provide. If required, we are happy to provide treatment notes and payment history for your personal records. We will communicate directly with your insurer at their request only. If you call your insurance company to inquire about coverage please be clear that you are receiving massage therapy service, not physical therapy. This policy applies to massage therapy as well as lymphatic drainage massage.

Our services are usually an allowed expense for medical savings accounts and flexible spending accounts.

Yes. That’s why you will fill out a detailed intake form prior to your session. It is very important that you inform your massage therapist of any health problems or medications you are taking. If you are under a doctor’s care, it is advised that you receive a written recommendation for your massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required. And all information, whether communicated in writing or verbally to your therapist, is kept strictly confidential.We’re like Vegas, baby.
Under normal circumstances. Normal means that you haven’t had any pre- or post- complications, you’re in good health and that you are complying with post-op instructions as provided by your surgeon.
Under normal circumstances. See above for what “normal” means.
That’s a great question, and I wish I had a good answer. here’s the thing. Five years ago, we didn’t know what we know today about the lymphatic system. Some countries such as Germany have clinics entirely devoted to lymphatic work, and post-op protocols include lymphatic drainage. Here in the U.S. we’re a little behind.
It depends on the extent of your surgery. Typically, the first visit requires an hour, and then two follow-up visits of 30 minutes each.
Well, hello there, Massage Newbie! πŸ™‚ Of course you’re a little nervous. We’ve been there. We’re also licensed, and highly skilled and professional massage therapists who will make sure you are comfortable at all times. The Commonwealth of VA requires strict adherence to draping policies, and we love and support those policies! We’ve taken whole classes on making sure you are covered and snug. Before you even hop onto one of our warm, cushy massage tables, your therapist will answer any questions you have, and will guide you through the session when movement is required (such as lifting your arm or turning from face up to face down).
Just chill, little grasshopper! Many people simply close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask.
True. We did. But now, with offices in Hampton and Williamsburg, it’s just too difficult. I am generally in Williamsburg on M-W-F and you can leave a message at 757-221-9519. I’m in Hampton T-Th-Sat and you can book with me there at 757-723-3829
When the case involves lymphedema and limited mobility (wheel-chair bound), I have made home visits. But you must be located in the Hampton-Newport News-Williamsburg region, and you must have a care-giver who can learn to help with your needs. Just call the Williamsburg office and we can discuss your options, such as finding a home health company that provides complete decongestive therapy.
This is what I do, most of the time. Clients want focused work on where they hurt and so that’s what I do.
Yes! There is a lovely couple’s massage room at Center 4 Massage Therapy, and I’ve spent many a Saturday there, watching couples drift off to oblivion while we do our job. It is rather in high demand, so book your appointments early.
That’s like taking candy from a baby. Seriously? No. Each Whole Body massage is fully customized to meet client needs, so it might include several modalities. We never charge more for one type of massage over another. Water is water, folks.
Uh, noooooooo. In our industry that’s called an up-charge. We call it a rip-off. These niceties are just part of the fully-customized, fabulous massage therapy experience that we are known for. (Feel free to read our Google reviews. Blush.) We don’t up-charge anything. $10 for a drop of essential oil? Who does that? Not us!